CREATE
Build Intelligent Agents
Create AI agents that understand information, answer questions, support decisions, and complete real business tasks.
AI · MICROSOFT CLOUD · ENTERPRISE ARCHITECTURE
Designing intelligent systems that work in the real enterprise.
Hi, I am Imran Bin Jafar, an Enterprise IT Professional with 10+ years of experience across enterprise IT, cloud, automation, telecommunications, governance, and solution delivery.
PMP ITIL 4 AZ-104 AZ-500 SC-300 MS-102 EIT
IMRAN BIN JAFAR Enterprise IT Professional
AI · Cloud · Security · Architecture · Leadership
PMP · EIT
10+ YEARS EXPERIENCE
OUR GOAL
Turning AI ideas into secure and practical solutions
SaskBot’s goal is to make advanced technology practical, trustworthy, and useful. We build intelligent agents that take care of repetitive, time-consuming manual tasks, helping you reduce workload, improve efficiency, and focus on more productive and meaningful work.
AUTOMATE
Eliminate Manual Work
Automate repetitive and time-consuming processes so people can focus on higher-value, productive, and meaningful work.
TRUST
Deliver Trusted Solutions
Build secure, governed, and reliable solutions that organizations can confidently operate, support, and scale.
01
AI & Governance
TeamsAdmin360 Agent
An enterprise AI agent that combines Azure AI Foundry, Azure Functions, managed identity, and Microsoft Graph to surface governance insights and support controlled administration.
02
Enterprise Automation
Teams Voice Automation Platform
A governed provisioning and de-provisioning workflow connecting Power Apps, Power Automate, Azure Functions, Teams PowerShell, ITSM, and telecom services.
03
Operational Intelligence
Microsoft 365 Service Health Monitoring
A monitoring solution that collects service incidents, classifies business impact, and delivers operational dashboards and targeted alerts.
04
Insurance Technology
Guidewire PolicyCenter Development
Hands-on development covering Gosu, PCF configuration, entity modelling, transactions, databases, and P&C insurance workflows.
CAPABILITIES
Technical depth connected to business outcomes.
My focus is not technology for its own sake. I connect architecture, automation, operations, and governance to create solutions that teams can trust, support, and evolve.
Microsoft Cloud
Azure · Microsoft 365 · Entra ID · Microsoft Graph · Teams
AI & Automation
Azure AI Foundry · Power Platform · Azure Functions · PowerShell · REST APIs
Security & Operations
Identity governance · Managed identity · Monitoring · Incident management · ITSM
Architecture & Platforms
Solution architecture · Guidewire · Data platforms · DevOps · DataOps
10+ YEARS OF IT EXPERIENCE · SINCE MAY 2016
Experience shaped across public service, technology and telecommunications.
City of Regina 
London Drugs 
MGR Infotech Limited 
SaskTel 
Robi Axiata Limited 
University of Regina CAREER JOURNEY
Enterprise delivery, operations, customer service, and innovation.
Jul 2025 - Present
Microsoft Solutions Specialist
City of Regina
Supporting enterprise Microsoft 365, Azure, Active Directory, licensing, security, governance, system health, solution testing, vendor coordination, technical documentation, and escalated service requests.
Dec 2024 - Jul 2025
Solutions Analyst I
City of Regina
Designed, developed, tested, implemented, and documented business applications while improving enterprise processes, reporting, database integration, ITSM practices, and SaaS solutions.
May 2024 - Dec 2024
Network Administrator
MGR InfoTech Limited
Administered LAN and WAN infrastructure, servers, workstations, virtualization, routers, switches, wireless access points, firewalls, VPNs, VLANs, backups, recovery, and network security.
Feb 2024 - Jun 2026
Service Specialist (Customer Service)
London Drugs Limited
Supported front-end customer service operations, coordinated cashier coverage and breaks, handled returns, promotions, cash management, and customer concerns, and helped maintain an organized and efficient retail environment.
Sep 2023 - Dec 2023
Technical Assistant (Co-op)
SaskTel
Developed and tested voicemail migration scripts, supported SQL and PL/SQL troubleshooting, performed data mapping, maintained migration documentation, and assisted with APIs, Docker, Kubernetes, and serverless technologies.
Sep 2021 - Dec 2023
Master of Engineering
University of Regina
Completed a Master of Engineering in Electronic Systems Engineering with an 88.77% CGPA, including research in IoT security, networking, monitoring systems, software, and engineering analysis.
May 2016 - Oct 2021
Manager (Code Athlete, IT)
Robi Axiata Limited
Designed, supported, and optimized enterprise information systems, translated business requirements into technical improvements, automated monitoring and reporting, performed root-cause analysis, and coordinated operational and development teams.
SELECTED CREDENTIALS
Credentials backed by real-world delivery.
12 verified professional credentials
Industry-recognized qualifications across project leadership, Microsoft cloud, cybersecurity, architecture, networking, engineering, and IT service management. View all credentials →
View credential ↗ Leadership & Delivery
Project Management Professional
View credential ↗ Microsoft Cloud
Microsoft 365 Administrator Expert
View credential ↗ Cloud Administration
Azure Administrator Associate
View credential ↗ Identity & Security
Identity and Access Administrator Associate
View credential ↗ Cloud Security
Azure Security Engineer Associate
View credential ↗ Solution Architecture
AWS Certified Solutions Architect – Associate
THINKING IN PUBLIC
Technical insights and architecture notes.
Enterprise AI
Why useful AI agents require governance and operational readiness
Design principles for secure, supportable AI in enterprise environments.
SecurityDesigning AI tool calling with managed identity
Reducing secret exposure while enabling controlled API access.
Insurance TechnologyUnderstanding PolicyCenter configuration through practical development
Connecting Gosu, PCF, entities, and insurance workflows.